Support
Email support@reebo.app. Tell us your phone model and the Reebo version (Settings → About). Please don’t send receipt photos unless we ask; we don’t need them to help.
Common questions
Where are my receipts stored?
On your phone, in Reebo’s private storage. There’s no account and no cloud copy, so make backups (below).
How do I back up or move to a new phone?
Settings → Backup & export → make a backup file, and save it somewhere safe such as Files, iCloud Drive or Google Drive. On the new phone, install Reebo and restore that file from the same screen. Your phone’s own iCloud or Google backup may also include Reebo.
What is AI reading?
An optional, more accurate way to read a receipt photo, especially items and receipts in other languages. The photo is sent to be read and isn’t kept. Turn it on or off in Settings → Receipt reading. The privacy policy has the details.
AI reading said I’ve used today’s readings.
There’s a daily limit. Until it resets the next day, receipts are read on your phone instead, and you can still save them as usual.
A value was read wrong.
Tap it and correct it before saving; you can also edit a saved receipt at any time. Faint values are guesses waiting for you to confirm.
I’m not getting return reminders.
Check Settings → Reminders, and that notifications for Reebo are allowed in your phone’s settings.
I deleted a receipt by mistake.
Look in Settings → Recently Deleted and restore it.
How do I delete everything?
Settings → Backup & export → Delete all data. This can’t be undone, so make a backup first if you might want it back.